Source: PR Newswire
Sure, the insurance technology leader that unlocks the potential of digital insurance, announced the launch of the insurance industry’s first Model Context Protocol (MCP) capability that enables AI agents to autonomously quote, bind, and service insurance policies. The first of its kind infrastructure is a seismic shift in how insurance operates globally, with Sure providing the technology rails for artificial intelligence to seamlessly interact with insurance systems end-to-end.
“We’re ushering in a new era in insurance technology,” said Wayne Slavin, CEO of Sure. “By integrating MCP capabilities into insurance infrastructure, we’re not just improving existing processes – we’re fundamentally reimagining how insurance can be delivered. AI agents can now handle the entire insurance lifecycle autonomously, from initial quote through binding and ongoing service, creating unprecedented efficiency and accessibility for both consumers and insurance providers globally.”
Sure’s MCP implementation represents the first time AI agents have been granted direct access to core insurance operations through standardized protocols. The technology enables AI assistants, chatbots, and autonomous agents to seamlessly integrate with Sure’s insurance infrastructure, empowering them to generate accurate quotes, execute binding decisions, process policy changes, handle claims initiation, and manage customer service interactions—all without human intervention.
This technological milestone addresses a critical gap in the insurance industry, where legacy systems have historically required human operators to bridge the gap between customer needs and insurance fulfillment. Sure’s MCP capability eliminates this friction by providing AI agents with direct, secure access to insurance functionality through standardized protocols that ensure reliability, compliance, and security.
“The insurance industry has been waiting for this moment,” added Slavin. “MCP represents the missing link between AI capability and insurance infrastructure. We’ve essentially built the highway system that allows AI agents to navigate insurance operations safely and efficiently.”
Read the full article: https://www.prnewswire.com/news-releases/sure-launches-insurance-industrys-first-model-context-protocol-mcp-capability-enabling-ai-agents-to-quote-bind-and-service-policies-302476913.html
