Wallbid has partnered with Seajets, the operator of the world’s largest fleet of high-speed vessels, serving 50 ports and over 400 connections across Greece, to launch the country’s first Ticket Cancellation Guarantee offered by a ferry company.
The new service gives Seajets passengers more confidence and financial protection when booking their trips, ensuring a smoother and more secure travel experience.
More flexibility for Seajets passengers
With just one click during booking, Seajets passengers can now add the Cancellation Guarantee to their ticket.
If plans change and a trip needs to be cancelled, travelers receive additional compensation beyond the standard refund policy – quickly and securely through a fully digital process.
Powered by Wallbid’s embedded insurance solution, the entire experience – from purchasing the guarantee to submitting a claim – is 100% digital. Through the Wallbid Wallet, passengers can upload any required documents and receive compensation directly from their mobile device.
An industry first for ferry travel in Greece
This is the first time a ferry company in Greece has introduced a digital Ticket Cancellation Guarantee, setting a new benchmark for traveler-centric innovation and service excellence.
“We’re thrilled that the Ticket Cancellation Guarantee is now live,” said Vassilis Stivaktakis, CEO of Wallbid. “We are proud of our partnership with Seajets, a pioneering company in maritime transportation. Through collaborations with leading companies in travel, hospitality, and transportation, we provide travellers with a unique digital experience, flexibility and a greater sense of security, while also generating new revenue streams for our partners.”
“Staying true to our vision of offering high-standard services, at Seajets we continuously invest in innovative solutions that combine comfort, reliability, and genuine care for the passenger,” said George Stathopoulos from the Commercial Division of Seajets. “Our collaboration with Wallbid reinforces this direction, providing travelers with greater flexibility and convenience in the booking process.”
Embedded insurance redefining the travel experience
This innovative product shows how embedded insurance can transform traditional industries, creating added value for both businesses and end customers – additional revenue and enhanced loyalty for insurance distributors, and peace of mind and security for travellers.
Our partnership with Seajets marks another step in our mission to make protection simple, digital, and seamlessly integrated into every customer journey – further strengthening our position in the travel industry as a trusted partner for leading companies worldwide.
