With out-of-the-box solutions and a go-live time of just two weeks, CareVoiceOS redefines expectations for insurers. Designed for seamless engagement, it offers unmatched configurability and flexibility, driving tangible business outcomes. By making health engagement more accessible, insurers can attract more customers, foster lasting relationships, and boost member satisfaction.

Many insurers struggle to implement scalable health and wellness programs—72% report difficulties adapting solutions across diverse customer bases, products, and distribution channels. CareVoiceOS tackles low engagement, health service complexity, and rollout constraints, enabling insurers to launch impactful programs quickly and effectively.

How the new CareVoiceOS Resolves Critical Challenges for Insurers:

• Maximized Engagement – AI-driven insights, gamification, and omnichannel tools keep users engaged with tailored experiences and rewards.
• Configurable Experience – Access a library of 50+ pre-built health journeys, continuously updated with the latest health AI technologies, allowing insurers to test, adapt, and scale solutions.
• Flexible Rollout – Using a zero-code Design System and Mobile SDKs, insurers can seamlessly integrate into existing apps or launch new Super Apps.

With CareVoiceOS, insurers can rapidly deploy embedded health solutions, achieve measurable business impact, and scale efficiently—transforming their health and wellness offerings with ease.

Jan Velich, Co-Founder and Chief Experience Officer at CareVoice, shares results from insurer clients: “Life and health insurers now have the tools to make health and wellness engagement seamless, scalable, and impactful. Our clients have seen a 30-70% MAU in 2024, up to 2,5 times increase in customer satisfaction, and up to 15% improvement in retention—proving the value of personalized engagement. With the new CareVoiceOS, we enable insurers to achieve these outcomes even faster, delivering on our promise to transform health engagement into a powerful business driver.”

Shane Di, Chief Product Officer at CareVoice, explains: “Building on the CareVoiceOS ecosystem of integrated health technologies, our next-generation platform adds two key differentiators— Engagement Management and Configurable Experience—that set CareVoiceOS apart. Through extensive discussions with leading insurers, we found that many existing solutions are largely static, fail to empower end-users, and rely on a one-size-fits-all approach, lacking the flexibility to address diverse and evolving needs. Effective engagement requires the ability to manage content, test strategies, and adapt experiences on the fly. The new CareVoiceOS was designed with that in mind, enabling insurers to seamlessly adjust and optimize their embedded health solutions as their business evolves, creating a personalized, engaging experience for every user.”

Ready to Get Started?

The new CareVoiceOS is now available to Life and Health insurers worldwide. Contact The CareVoice today to schedule a demo or explore how to embed our health engagement solutions into your existing environment.

Visit www.thecarevoice.com to learn more and schedule a demo.