Source: Cover Genius
The partnership extension brings additional peace of mind to customers travelling from Europe, North America, the Middle East and Asia with cancellation protection backed by a seamless claims process, reinforcing both companies’ commitment to offering a superior experience for customers. This protection provides a 100% refund for cancellations due to unforeseen events including but not limited to: sickness, accident, injury, pre-existing medical conditions, flight disruption, adverse weather, theft of documents, transport failure, home emergencies, professional obligations, workplace redundancy and other unexpected events that may disrupt travel plans.
Cover Genius’ embedded cancellation solution provides a seamless, customer-friendly experience for travellers booking through Luxury Escapes. Whether it’s for flights, hotels, or unique travel experiences, the protection ensures that customers are refunded swiftly and efficiently in almost any currency, protecting getaways and bucket-list moments. As part of this latest development, customers can now also purchase Cancellation Protection from within the Luxury Escapes app as well as on the website or through the call centre, making the travel booking experience even simpler regardless of how customers make their booking, building on the protection offering previously available for customers travelling from Australia, New Zealand and Singapore.
“This expansion reflects our ongoing dedication to providing our customers with a reliable, one-stop-shop for all their travel protection needs,” said Luxury Escapes CEO and Co-Founder Adam Schwab. “With the addition of Cancellation Protection which now also covers experiences, we’re offering even greater flexibility and protection to travellers, ensuring they can book with confidence, no matter their destination.”
“We are proud to continue our strong partnership with Luxury Escapes, expanding our protection services to more regions as they continue to grow worldwide,” said Angus McDonald, CEO and Co-founder of Cover Genius. “Globally, we are seeing customers shift towards protection solutions tailored to their specific needs and demographics, rather than traditional bundled offerings. By integrating these solutions into the online and app-based Luxury Escapes booking journey, we’re making it easier for customers to confidently choose the right travel protection and tick cancellation coverage off their pre-travel to-do list.”
Read the full article: https://covergenius.com/luxury-escapes-and-cover-genius-expand-global-partnership-to-provide-enhanced-travel-protection-and-launch-new-cancellation-protection-coverage/
