Klarna enhances shoppers’ experience with in-app product protection through XCover

59% of consumers were not offered protection for their purchases when shopping online, as reported in the Embedded Insurance Retail Report, conducted by PYMNTS and commissioned by Cover Genius. This indicates an opportunity for a global payments network and shopping assistant like Klarna to innovate the shopping experience for its consumers with an enhanced protection solution.

Source: Cover Genius

Through integrating XCover, Cover Genius’ award-winning global distribution platform, Klarna has offered in-app product protection to its consumers for the very first time. Shoppers can now safeguard their purchases from breakdown, accidental damage and more — all from the app.

Through transaction monitoring and leveraging AI, the XCover API reads all items in a consumer’s shopping cart and recommends tailored, price-optimized protection offers in real-time. Consumers also have the option to manage policies and file claims easily within the app, with fast assessment and instant refunds for approved claims.

Read full article: https://covergenius.com/klarna-demo/

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