Source: Fintech Finance News
This innovative new offering allows customers to manage their insurance journey at their own pace, with no pressure or lengthy phone calls. Users can get quotes, ask questions, and complete their purchase—all within WhatsApp.
ASU (Accident, Sickness, Unemployment) insurance will be the first product available via WhatsApp, with plans to expand to other lines, including life and critical illness, as well as general insurance products such as pet and gadget insurance.
Kesh Thukaram, Co-Founder of Best Insurance, said: “We’ve seen a shift in how customers want to interact with us. They are looking for more control and flexibility, especially when dealing with the sensitive information needed for a protection quote. By launching this WhatsApp service, we are meeting those expectations and making the process easier and more convenient.”
Read the full article: https://ffnews.com/newsarticle/insurtech/best-insurance-launches-whatsapp-apply-and-buy-service/
