Source: Insurtech express
This solution helps insurers streamline the entire claims process, connecting Swiss Re’s award-winning digital claims portal and state-of-the-art automated rules engine with a newly developed claims administration system that seamlessly integrates workflow, analytics, and intelligent document processing under one platform.
“Today, carriers are under intense pressure to lower costs and improve customer experiences, all while grappling with escalating claims volumes and a rapidly retiring workforce. Following the successful rollout of our digital claims portal (ACE) and automated decisioning and guidance engine (CARE), Swiss Re is proud to take another giant leap forward in addressing our clients’ pain points by adding core claims administration to our product suite. With Swiss Re’s proprietary risk management IP embedded throughout, our new end-to-end claims administration platform brings efficient claims management and industry leading automation to the next level” said Timothy Kovacik Quick, Head of Global Product Management, Life & Health Claims, Swiss Re. “Clients of our new claims administration platform, digital portal (ACE) and rules engine (CARE) tell us our solutions have dramatically improved turnaround times and reduced friction in the customer claims experience.”
Read the full article: https://www.insurtechexpress.com/swiss-re-launches-new-digital-claims-management-system-improving-efficiency-gains-for-primary-insurers-up-to-80/
