Source: The Fintech Times

Flight delays can range from minutes to hours, and when customers face the latter, frustrations can easily arise. With the new Open offering, it is building on its ‘Instant Claims’ tech and is now offering Smart Flight Delay. This automatically provides lounge passes to customers and up to four companions when facing flight disruptions of sixty minutes or more.

“Our excitement around our latest travel insurance launch comes from bridging the gap between modern digital travel experiences and innovative insurance solutions”, comments Sam Hoppe, chief commercial and insurance officer UK at Open. “The frictionless tech driven journey that travellers expect from airlines and OTAs should seamlessly extend to insurance and that hasn’t been the case up until now and is where we are aiming to lead the way.

Read full article: https://thefintechtimes.com/open-launches-smart-flight-delay-to-alleviate-unforeseen-customer-travel-frustration/